What ways Keka Helpdesk helps?
Keka Helpdesk is designed to simplify and speed up the way you handle employee queries. With easy-to-use features for raising and managing support tickets, it ensures that requests are tracked, categorized, and assigned to the right team. Keka Helpdesk integrates all communications into a single platform, allowing HR, IT, and other departments to resolve issues efficiently. Plus, with built-in reporting and analytics, you can continuously improve response times and enhance your employee experience.
Internal Support Tickets
Internal Support Tickets
SLAs and Categories
SLAs and Categories
Integrated Helpdesk
Integrated Helpdesk
Helpdesk Reports
Helpdesk Reports